From hosts with 5 properties to managers with 500+
Everything your operation needs, across 4 fronts
From pre check-in to reception, all automated
Notifications + documents straight to reception.
Learn more ↓Every conversation in one place
Your team stops jumping between WhatsApp, Airbnb, Booking, Expedia and Instagram. Everything in one pane — from desktop to phone.
- All channels connected via PMS (Stays, Guesty, Ayrton, Avantio...)
- Team routing, history and real-time metrics
- Mobile app to handle from anywhere
Replies 24/7 and learns from your operation
Nia replies across any channel and language using your PMS and your documents. NLearn turns every human reply into knowledge for the AI.
- +80% of queries solved without a human from day one
- Detects language automatically (English, Portuguese, Spanish…)
- Virtuous loop — AI gets sharper every week
Just want to solve customer support?
Nia plugs into your PMS and replies to every guest chat — Airbnb, Booking, Expedia — no system swap, no heavy setup.
- Plugs into your PMS and answers chats across every OTA
- Replies in any language, 24/7
- +80% of guest queries solved by AI
- Airbnb
- Booking.com
- Expedia
From pre check-in to reception, all automated
Notifications at the right moment, documents collected without manual chasing, PDF reaching reception before the guest.
- Instructions, passwords and reminders for every stage
- Document collection with front and back of ID, multiple guests
- Automatic PDF to reception via email or WhatsApp
More revenue, fewer spreadsheets
Charges the guest, pays the owner, issues the invoice without a spreadsheet — and soon, upsells and recovers lost bookings.
- PMS payouts executed in bulk via Asaas
- Billing with Pix/card link via WhatsApp
- Invoices transmitted straight to the city hall
What changes for your operation
4 real moments. On one side, what you live today. On the other, what changes when your operation runs on autopilot.
11pm. Guest asks on Airbnb. You only see tomorrow.
Nia replies in the guest's language with availability, price and a booking link.
Asks for IDs on WhatsApp, organizes photos, forwards PDF to reception.
Manual payout calc, one-by-one transfers, invoice by invoice.
Imports from PMS, approves in bulk, invoices issued. Pix via Asaas.
Connect with the tools
you already use
What our customers say
“New Byte's biggest differentiator is the flexibility and how it adapts to the company's operational processes.”
“The process automation we implemented with their help saved us both time and money.”
“Exceeded our expectations. A thoughtful and resolute team.”
“They go out of their way to support and advise our company on strategic decisions.”
“With the system I can organize everything to match our needs — nobody is left without a reply.”
Ready to automate your operation?
Fill out the form and our team will reach out to tailor the best offer for your business.