New support channel: Webchat 💬

New Byte now has a support channel via Webchat, which becomes the priority channel for support requests.

Why use Webchat

• Faster replies, especially during incidents
• Not affected by WhatsApp instability
• Direct support through our own system, the same one our team uses internally
• More stable and efficient communication in any situation

Webchat automatically identifies your company and suggests Help Center articles that can help you solve your questions faster.

Whenever you need support or want to follow incidents in real time, use Webchat first.

Best regards, The New Byte Team