From quote to reservation, in the same conversation 🏠
Nia for Quotes already replied to the guest with availability and price. The last step was missing: closing. The quote went out on WhatsApp and the reservation was left for the team to complete later, or for the guest to look for on their own on the website. In that gap, some reservations went cold: the guest compared with another option, left it for tomorrow, or simply never came back. Now Nia closes the reservation in the same conversation.
What changes
After quoting, Nia completes the booking through one of two paths:
- Your website's booking link: the guest receives the link and finishes there.
- Payment on WhatsApp: the guest pays without leaving the conversation.
In either case, the confirmed reservation goes into your channel manager like any other.
How it works in practice
Saturday night, the guest asks whether the apartment is free over the holiday. Nia replies with the price, the guest says "I want it", and Nia moves on to closing: it sends the website's booking link or collects payment right there on WhatsApp, according to what is configured on your account. The team finds the confirmed reservation in the channel manager the next morning, without anyone having to step in during the night.
Availability
- Closing needs to be configured on your account. Contact our team through NDesk.
- Nia does not replace your channel manager: the reservation goes into it like any other.
Best regards, The New Byte Team