NDesk Center: the new support flow 🚀

We have important news about our support service: the NDesk Center.

Support continues as usual through WhatsApp. For situations that need follow-up, the request is now logged as a ticket in the NDesk center.

Why this helps

• Better organization of support requests
• Tracking of each ticket's progress
• Deadlines and full history of requests

How to access

• You receive your access by email. To log in, use the same email you already use in NChat (on first access, reset your password).
• Go to ndesk.newbyte.net.br
• You can also open a ticket directly from the platform, and NChat already opens the ticket automatically when you reach support through WhatsApp.

Best regards, The New Byte Team