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NCollect: guest document collection and automatic sending to the front desk

📄 No more chasing documents guest by guest

Document collection before check-in now happens on its own. Each booking generates a unique link, the guest fills everything in from their phone and the front desk receives the ready PDF, without you in the middle.

What changes

Before, you asked for the ID, details and photo of each guest on WhatsApp, one by one, and then passed everything on to the front desk by hand. Now NCollect handles that whole path: it generates a secure link per booking, collects the documents and builds a consolidated PDF that goes to the front desk automatically.

How it works

For each new booking, a unique link reaches the guest via WhatsApp. They fill it in, in Portuguese, English or Spanish: personal details, front and back of the ID document, selfie and vehicle details, plus the fields you configure. When all guests finish, NCollect generates the PDF and sends it to the front desk on the check-in date.

Benefits

  • Standardized collection, without chasing guest by guest by hand
  • Consolidated PDF sent automatically to the front desk, by email or WhatsApp
  • Multilingual form, customizable per operation
  • Automatic reminders for those who have not filled it in yet

Fewer spreadsheets and loose messages, more organized check-ins from the moment of booking.

Learn more in the Help Center