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NChatImprovement·

WhatsApp campaigns: total cost visible before sending

by New Byte Team

How much the campaign will cost, before you send it 💸

A WhatsApp campaign is the fastest way to reach your whole base: the low-season promotion, the reminder for those who have not booked the holiday yet, the notice about a change in check-in. Each send uses message templates, and until now the host only found out how much was spent after the campaign had already gone out. Now NChat shows the total amount while the campaign is being created.

What changes

  • When creating the campaign, the total amount to be spent with the selected message templates is shown.
  • The total is calculated according to the type of each selected template.
  • If you change the selection, the amount updates.
  • After checking it, just create and send the campaign as usual.

How it works in practice

Whoever handles the operation's marketing builds the campaign, picks the message template and sees the amount before confirming. If the cost went over what was planned for the month, they can switch the template right there and see the new total, with no need to cancel anything later. The send itself has not changed: the difference is that the decision to send is now made with the amount in front of you.

Good to know

  • The amount depends on the type of each selected message template.
  • Before this improvement, the campaign creation screen gave no indication of cost.

Available in NChat V4. V4 is activated by the implementation team: request yours through NDesk.


Best regards, The New Byte Team