NLearn for Guesty users 📚

Those who run their operation on Guesty saw their conversations pile up the same signals as always: the guest who asks for the Wi-Fi password every week, the recurring question about the gate, the instruction missing from the property manual. But they did not have NLearn to turn that into improvements. The property documentation only changed when someone on the team remembered to change it.

NLearn, which already worked with Stays and Ayrton, now works with Guesty too.

What this includes

• NLearn reads the conversations of Guesty users and generates improvement suggestions from them.
• Approved suggestions update the property documentation in NDocs.
• The features are the same as those available for Stays and Ayrton. It is not a reduced version.

How it works

1. NLearn follows the support conversations of your properties.
2. From what comes up in them, it generates improvement suggestions for the documentation.
3. You review and approve what makes sense.
4. The approved suggestion updates the property documentation in NDocs.

Availability

• For those who use Guesty, Stays or Ayrton. NLearn does not replace your PMS or channel manager; it works on top of the conversations that already go through your support.
• To enable it on your account, contact our team through NDesk.

Best regards, The New Byte Team