Reservation and property apart, and documents one click away 📋

During support, the team checks the panel next to the conversation all the time: reservation dates, property details, whether the guest has sent the documents. With everything mixed in the same list, finding the right piece took longer than it should, and checking documents meant opening NCollect and looking for the reservation.

What changes

• Two tabs in the conversation panel: attributes are split into Reservation Attributes and Property Attributes.
• View documents button: on the reservation card, next to Open reservation, a button opens that reservation straight in NCollect, in a new tab.

Good to know

• The View documents button only shows up for accounts with NCollect active.
• To follow the documents of every reservation at once, use the reservations panel.

Available in NChat V4. V4 is activated by the implementation team: request yours through NDesk.

Best regards, The New Byte Team