Every reservation of the day, with what is missing in each one 🗓️

To check on the reservation of someone arriving today, the team opened the channel manager to see the payment, NCollect to see the documents and NChat to read the conversation. Three screens to answer a simple question: is everything fine with this guest? Now NChat has a panel that puts it all in a single list.

What changes

Reservations screen: at the top of the NChat menu, above the Inbox, for agents and administrators.
Check-in, in-house and check-out: three tabs, with period, filters and sorting by column.
Everything about the reservation on one row: property, main guest, stay, payment, billing and NCollect documents, with a count of how many guests have sent theirs.
Document alert: when check-in day arrives and collection is not finished, the documents column is highlighted.
Reported issues: with NLearn, the issues that came up in the reservation's conversations appear on the row, by category and color-coded by urgency.
Straight to the conversation: one click on the guest shows that reservation's conversations so you can open the right one.
Always up to date: the panel refreshes on its own, and the Sync button fetches the Stays reservations again.

Good to know

For now the panel works with Stays, and the implementation team turns it on account by account.
Canceled reservations sit in a separate strip at the end of the list.

Available on request in NChat V4, for accounts that use Stays and are on an updated plan. Request activation through NDesk.

Best regards, The New Byte Team