Address, distance and travel time, with the map link 🗺️

"Is it far from the beach?", "Is there a supermarket nearby?", "How long from the airport to the apartment?". Location questions come in all the time, before and during the stay, and almost always someone on the team has to stop what they are doing to open the map, search and reply. Now Nia does that search on her own.

What changes

• Google Maps lookup: when a guest asks about a place, Nia looks up the address, the distance and the travel time.
• Link with the answer: the guest gets the Google Maps link to open the route on their phone.
• No guessing: when she cannot find the place, Nia tells the guest and points to the next step, instead of making up an answer.

How it works in practice

A guest on the way asks how long it takes from the airport to the property. Nia checks the map, replies with the estimated time and sends the route link. The team does not need to step in, and the guest gets the answer right away, even in the middle of the night.

Available to all Nia customers.

Best regards, The New Byte Team