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Accommodations in NChat: your PMS properties with the details the team needs

by New Byte Team

Wi-Fi password, gate code and reservations, by property 🏠

A guest asks for the Wi-Fi password and the answer is in a spreadsheet, a WhatsApp group or in someone's head. Every property has its own details, and they rarely live in the same place as support. Now NChat has an Accommodations tab with your PMS properties and the details the team checks every day.

What changes

  • Accommodations tab: lists your PMS properties, with search and an active or inactive filter. Units of the same building are grouped together.
  • Custom fields per property: the administrator creates the fields, such as Wi-Fi password or gate code, and the team fills them in for each property. The building's value applies to its units, which can have their own.
  • Stays custom fields: they show up in the same list, and the administrator can edit them right from NChat.
  • Property reservations: each accommodation shows its reservations, and one click opens the reservation in the reservations panel.

Good to know

  • It works with Stays and Avantio. With Avantio, PMS data is read only.
  • The fields are also available to your operation's automations.

Available on request in NChat V4, for accounts on an updated plan. Request activation through NDesk.


Best regards, The New Byte Team