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Insights and updates from New Byte

Articles on automation, artificial intelligence and short-term rental management.

Insights: How to Identify Problems in Your Operation Before They Escalate

Do you know which of your properties generates the most complaints? Do you know which questions your guests ask most frequently, the ones your team answers manually, every week, the same way? Do you know whether guests from last season left satisfied or frustrated?

Arthur Stein17 Apr, 20265 min read

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NLearn: The Solution to an Invisible Problem in Guest Service

Have you ever thought about where your operation's knowledge lives? In a spreadsheet, an internal database, or in the memory of your team members? And beyond that, what is your service standard? Do you use any automation or do you depend on whenever you have time to respond?

Arthur Stein6 Mar, 20265 min read

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How to Simplify Guest Document Collection in Short-Term Rentals

Learn how to handle guest document validation safely and efficiently, making everyday life easier for professional hosts. Two common paths exist: the manual one, relying entirely on a human team, and the automated one, which makes the process faster and error-free.

Arthur Stein20 Feb, 20264 min read